Here you can find answers to frequently asked questions. If you cannot find your answer, you can contact us through the contact form or through the other contact forms at your disposal. We are happy to answer your questions!
Benoli offers a complete range of items and options, to better meet the needs of its customers and partners. The service we offer includes all the materials and fabrics used, thus constituting a ready-made garment. Cutting and production of the piece are Benoli's responsibilities and each component (accessories and fabrics) is mostly supplied by the customer.
At Benoli, the standards by which we operate are high. The main focus will always be quality combined with technologically modern installations, giving high attributes to the final product, as well as a prestigious image in the market. o Recent investment in new facilities, in addition to increasing production in each section, has tightened the numerous controls that supervise production at all stages.
The main forms of relationship with customers are:
Currently, Benoli's core business is the production and sale of women's (80%) and men's (20%) outerwear. The business is directed, in a small percentage, to the national market, and the overwhelming majority to the foreign market (Europe and America). Our customers are large international groups, owners of chain stores, and also small retailers.
Being one of the factors of greatest impact, the use of more modern machines, architecture that favors light and natural ventilation are determinant not only for the environment, but for the economy of the company's resources.
Pedro Duarte CEO of the company says: "It was a great investment, both for the financial health of the company and for the benefit of the environment".
In the online store the user finds a wide selection of products available in our lookbook, in addition to special and exclusive collections online.
There are new articles throughout the year, so be sure to visit us often!
For each product, you will find a detailed description of the style and materials, as well as information on washing and care.
|JACKETS, PARKAS, JACKETS, BLAZER'S|
It's easy: add the products you want to buy to the “cart” (on the product page or in your wishlist). During the checkout, the consumer has the possibility to check and modify the items he has in his cart. The contents of your pieces and the total value of your order will always be clearly visible.
After entering the necessary data for delivery and selecting the payment method that is most convenient for you (Visa, Paypal, or collection), you will be asked to complete your purchase by clicking on 'Buy now'. We will immediately send you an email with a summary of your purchase. Registered users will also be able to check the order details in their account.
It is not mandatory to register to browse and search about your items of interest, however, if you decide to complete your wish list you will have to log in or if you are not a member, proceed with the registration.
Please note that registered users will have privileged access to our promotions and opportunities!
Of course, yes! The member of our online store will only have to "login" to his account, access the "My orders" section to obtain all information about it.
When the order is delivered, we will send an automatic email to notify you of the arrival of your order. If it is a counter-refund order, we will contact you by phone.
After the order has been placed, it is not possible to modify or delete it. However, it is always possible to return any item for a full refund after delivery.
If you notice that the delivery data or any other related information is incorrect, contact us through our contacts as soon as possible.
Everyone can browse the online store without registering personal information. However, when creating an account and entering the necessary data to be a member of our store, they only served to execute the process of your order with trusted partners: banking institution, shipping partners.
Benoli does not maintain any credit card information.